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merchandising

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FORCENet FORCEGate glossary download

Monitoring, reporting

Monitoring and reporting provides various data on quality of realised services as well as other selected pieces of information, forming an integral part of the service provided by the agency to individual outlets, e.g. price mirrors, meeting of requirements concerning active placing of goods, etc. Contents and frequency of these pieces of information are again divided according to individual service packages:

"BASIC"

Monthly

  • DTB of outlets covered by the service - updated monthly
  • Sampling photo documentation
  • Time sheets - physical - monthly
  • Electronic data for invoicing - monthly
  • Invoice - monthly

"BASIC PLUS"

Monthly

  • Reporting "BASIC"
  • Price mirror of your products, prices of your competitors as required - monthly
  • PRICING1 - price mirror of your own products - once a month
  • PRICING2 - price monitoring of competitors - once a month (3times 10 products)
  • monitoring of leaflet/promo actions - see table
  • remote access to FORCENet, alias enabling access to data server - all information about OOS, about orders and retail prices of your products, etc.

"FULL SERVIS"

  • Reporting "BASIC PLUS"
  • OnLine merchandising
    • SMS reporting after every visit with selected most important pieces of information
    • Automatic SMS call addressed to agency representative in the area
    • Automatic SMS call addressed to client´s representative in the area

Extra reporting

  • Photo reporting either current or promotional - on NET server as required
  • Reports on competitor´s activities - on NET server as required - through proper executive channels
  • Mirror of your prices, competitors prices, etc. - on NET server as required

OnLine merchandising - advantage of this system consists in shortening of the route of an important information from its source or place of origin to interested person to an absolute minimum. It enables to react very quickly, virtually without any delay. It saves time and money both on the part of the client and agency. And moreover, it enables overview of the market from the clients point of view